Privacy Policy – Rinnova Short Stays

At Rinnova Short Stays, accessible at www.rinnova.uk, one of our main priorities is the privacy of our visitors.
This Privacy Policy document contains types of information that is collected and recorded by Rinnova and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us through email at bookings@rinnova.uk
This privacy policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collected on www.rinnova.uk.
This policy is not applicable to any information collected offline or via channels other than this website.

Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information We Collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear at the point we ask you.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, and any message or attachments you send us.

How We Use Your Information
We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website
• Improve, personalise, and expand our website
• Understand and analyse how you use our website
• Develop new services and features
• Communicate with you, including customer service and promotional emails
• Send you important service information
• Prevent fraud and ensure secure usage

Log Files
Rinnova Short Stays follows a standard procedure of using log files. These log visitors when they access the site. The information collected includes:

• IP address
• Browser type
• ISP
• Date/time stamp
• Referring/exit pages
• Click activity

This is not linked to any personally identifiable information.

Cookies and Web Beacons
Like most websites, www.rinnova.uk uses ‘cookies’ to improve the user experience by storing preferences and usage data.

CCPA Privacy Policy (Do Not Sell My Personal Information)
Under the CCPA, California consumers have the right to:

• Request access to personal data collected
• Request deletion of personal data
• Request to opt-out of the sale of personal data

We respond to such requests within one month. Contact us to exercise your rights.

GDPR Data Protection Rights
Every user is entitled to:

• Access their data
• Request correction
• Request erasure (under certain conditions)
• Restrict processing
• Object to processing
• Request data portability

We will respond to such requests within one month. Please contact us to proceed.

Children’s Information

We do not knowingly collect any personally identifiable information from children under 13. If you believe your child has provided this kind of information, contact us immediately and we will remove it promptly.